Since changing to SKY GO I have had no emails via IMAP.TOOLS.SKY.COM.*I have tried YAHO...

GetHuman4143280's Account Access issue with Sky from December 2019

Help with my Sky issue
Before contacting them, items GetHuman4143280 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4143280's own words
Since changing to SKY GO I have had no emails via IMAP.TOOLS.SKY.COM.*I have tried YAHOO for emails but I cannot delete any old emails.**I need the password for IMAP.TOOLS.SKY.COM then my email*should go back to how it was before*SKY GO.

GetHuman4143280 did not yet indicate what Sky should do to make this right.

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Sky

Account Access issue
Reported by GetHuman4143280
Dec 23rd, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 501 others
0 customers following this

Timeline

GetHuman4143280 started working on this issue
Dec 23rd, 2019 6:33pm
GetHuman4143280 indicated the issue is not fixed yet.
Dec 24th, 2019 8:28pm
GetHuman4143280 indicated the issue is not fixed yet.
Dec 24th, 2019 8:38pm
GetHuman4143280 shared this issue with others over email
Dec 24th, 2019 8:38pm
GetHuman4143280 indicated the issue is not fixed yet.
Dec 25th, 2019 6:15pm

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