Two Sky payments taken out of my account on same day instead of one
GetHuman1528789's customer service issue with Sky from November 2018
14 views | 135 similar | 0 following
Help with my Sky issue
First: share to improve GetHuman1528789's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1528789 got the right customer help using our suggestion.
Before contacting them, items GetHuman1528789 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman1528789's own words
I need to ask Sky to explain what's going on. Rectify their mistakes and explain why the high cost this month. ... On my bank statement I have two payments gone out on the same day to Sky. Both of them different amounts. I only have my mobile phone with Sky and neither of these amounts seem to be right. I have no emails from them.*I need Sky to rectify the mistake of two amounts coming out instead of one. I also want to know why they are two different amounts and why so high.
I am a pensioner and have to watch every penny.
I just need to get through to them so they can put it right.
We have recently moved to a retirement flat where we can't have a sky dish so I only have my mobile with them now.
I don't like doing things online
I have an issue with Sky too
How GetHuman1528789 fixed the problem
We are waiting for GetHuman1528789 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.