My bluetooth headphones died last night and I put them on the charger this morning. I l...

GetHuman-demilova's customer service issue with Skullcandy from August 2018

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The issue in GetHuman-demilova's own words
My bluetooth headphones died last night and I put them on the charger this morning. I left them there for maybe an hour or two and when I came back to use them and turn them on the light that usually turns blue or red when I hold the power button was purple. It didn't flash *the purple light* but now I can't get them to turn on or off by showing the red or blue light. How can I get them to turn on and work normally again? Does this mean they're "bad" and won't work anymore?
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Skullcandy

Customer service issue
Reported by GetHuman-demilova
Aug 26th, 2018 - 3 mons ago
I have an issue with Skullcandy too
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Seen by 3 customers so far
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GetHuman-demilova started working on this issue
Aug 26th 7:11pm