I have opened two account with following id:-*M*****@***.com*K*****@***.com but i was u...

GetHuman4850523's Account Access issue with Skrill from May 2020

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Before contacting them, items GetHuman4850523 may need:
Email, Password, Debit or Credit Card Number, Phone Number, Home Address, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4850523's own words
I have opened two account with following id:-*M*****@***.com*K*****@***.com but i was unable to log into both account that's way i submitted help request *Now They have closed my both account and open account to new email which is *****@***.com*This is not my mail than why they have transfered my account to new email. *Following is the email which i received :-*(Dear Muhammad Irfan,*Thank you for contacting the Skrill Help Team. * *We can confirm that your Skrill accounts with the following email addresses are closed:*******@***.com******@***.com**Your Skrill account with the following email address is now the active account:*******@***.com**If you have recently used payment instruments linked to the closed Skrill accounts, they are now available for use with the active account.**Please be informed that as per our Terms and Conditions you can only have one Skrill account.**Regarding the restriction of your active account the matter is escalated.**Also there are no funds in the closed accounts.)

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Skrill

Account Access issue
Reported by GetHuman4850523
May 20th, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 5637 others
0 customers following this

Timeline

GetHuman4850523 started working on this issue
May 20th, 2020 11:21pm
GetHuman4850523 indicated the issue is not fixed yet.
May 21st, 2020 6:41am
GetHuman4850523 indicated the issue is not fixed yet.
May 21st, 2020 11:08pm
GetHuman4850523 indicated the issue is not fixed yet.
May 22nd, 2020 8:25am