I did the FA in my account but the number generated on the token is not valid and now I...

GetHuman-agustinu's customer service issue with Skrill from January 2019

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The issue in GetHuman-agustinu's own words
I did the FA in my account but the number generated on the token is not valid and now I can not get into my account. I think that's a synchronization problem.**Can you remove this FA from my account ? my account : *****@***.com Please, I want to transfer some money as soon as possible and I wait your help for this.**Thanks you did not yet indicate what Skrill should do to make this right.**I called and email several times but it was never answered.
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Skrill

Customer service issue
Reported by GetHuman-agustinu
Jan 8th, 2019 - a mon ago
I have an issue with Skrill too
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Seen by 4 customers so far
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Timeline
GetHuman-agustinu started working on this issue
Jan 8th 4:30am