I have had about **,*** Euros in my Skrill account that I wanted to deposit to my Polis...

GetHuman-ewcia_'s customer service issue with Skrill from December 2018

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The issue in GetHuman-ewcia_'s own words
I have had about **,*** Euros in my Skrill account that I wanted to deposit to my Polish bank account. Skrill charged me over *% on fees, and I understand that part of that was the withdrawal fee. However, most of that *% was an exchange rate fee, even though my Polish bank account is an account operating in Euros. I believe they scammed me off over **** Euros based on this dubious charge, as there were no exchange rates needed to be applied to this bank withdrawal. Their system assumed that a Polish bank account would be in Zlote, but this was not the case as mine was in Euros, and I would like my exchange rate charge money back.
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Skrill

Customer service issue
Reported by GetHuman-ewcia_
Dec 3rd, 2018 - a mon ago
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Timeline
GetHuman-ewcia_ started working on this issue
Dec 3rd, 2018 2:26pm