I have a Samsung galaxy S* mobile phone and I have installed Google authenticate applic...
GetHuman1038880's customer service issue with Skrill from August 2018
Help with my Skrill issue
The issue in GetHuman1038880's own words
I have a Samsung galaxy S* mobile phone and I have installed Google authenticate application. In that application I had scanned my Skrill QR code to identify my skrill account. And each time when I try to log in to skrill account, it generates an access code and gives me and it is entered as the skrill *FA authentication number. Skrill accepts it and I log in to the skrill account. But now, due to some reason the access code generated by the Google authenticate app is not accepted by Skrill. This may be due to my recent password change or some other reason which I don not know exactly. When I tried to re-set the Google authenticator application it asks for the QR code of my skrill account. When I try to log in to skrill account to get the QR code, It asks for my Google authenticator access code. In this situation I'm stuck from both ends. I am helpless and hopeless. I cant do anything. If you can at least send me my accounts exact QR code I can give a try to use it with my Google authenticator app and get it re-set. If you need more information I can provide you. You may call me or chat with me over WhatsApp, Viber or Skype. My mobile number is ************. Thank you very much for your interest to help me in solving my issue. Regards, *Chaminda Peiris.
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