I have requested for a withdrawal from the merchant and the merchant paid me to the ema...

GetHuman741664's customer service issue with Skrill from June 2018

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The issue and preferred resolution, in GetHuman741664's own words:
I have requested for a withdrawal from the merchant and the merchant paid me to the email id *****@***.com instead of *****@***.com. it was a mistake of email id so I contacted the merchant and he said we have processed the funds and we can't retrieve it back so you need to contact Skrill advice them the issue. So I am trying to contact them but the call is not connecting
I trust that Skrill will make this right and come up with a resolution that is fair.
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Skrill

Customer service issue
Reported by GetHuman741664
Jun 2nd, 2018 - 20d ago
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Items needed
Email
Password
Debit or Credit Card Number
Phone Number
Home Address
Name of Account Holder
Timeline
GetHuman741664 started working on this issue
Jun 2nd 7:13am