Order Date: ******* *:** AM*Order Number: **********Expired Products:Trilogy Hydrating...

GetHuman4752146's Returns issue with Skinstore.com from May 2020

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The issue in GetHuman4752146's own words
Order Date: ******* *:** AM*Order Number: **********Expired Products:Trilogy Hydrating Mist Toner *.* oz- * bottles **Dear SkinStore Associate:*I am in receipt of my recent order of * bottles of Trilogy Hydrating Toner‘however, both product boxes are labeled that they are Best By February ****. This means that the product is about * months beyond its expiration date! I am requesting that you resend unexpired product to replace this order, and if the product is not going to be available again, then I request that you refund the purchase price to my credit card. I am quite disappointed that this particular product is expired as I bought it for a birthday present to myself (my birthday was April **th).*Best wishes to you and your company as we all try to survive the pandemic,*Laura Carr

GetHuman4752146 did not yet indicate what Skinstore.com should do to make this right.

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Skinstore.com

Returns issue
Reported by GetHuman4752146
May 1st, 2020 - 2 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 38 others
0 customers following this

Timeline

GetHuman4752146 started working on this issue
May 1st, 2020 5:44pm
GetHuman4752146 shared this issue with followers on Twitter
May 1st, 2020 5:46pm