Having initially experimented with the *- month free trial for SkillShare, I subscribed...

GetHuman817540's customer service issue with SkillShare from June 2018

Help with my SkillShare issue
Having initially experimented with the *- month free trial for SkillShare, I subscribed to an annual member****p, having recently been charged £**.** to cover the first year. However, I would now like to cancel my member****p so that I am not charged another £**.** on ** June **** (the next date of yearly charge) or at any time thereafter. I began cancelling on the website under 'Settings' and 'Payments', but I paused as I just wanted to make sure that it wouldn't ***ume I wanted to cancel before the end of my annual member****p for this year, and therefore deny me access to the resources, despite me still having been charged. *In other words, if I cancel now, will it only cancel from the point of next year? The answer is most likely yes, I just want to be sure before I go any further. *Thanks, *Tamara
I trust that SkillShare will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman817540
Jun 25th, 2018 - 2 mons ago
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Seen by 9 customers so far
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GetHuman817540 started working on this issue
Jun 25th 10:37am
GetHuman817540 indicated the issue is not fixed yet.
Jun 25th 2:55pm