Where are my sketchers tennis shoes and why did you overcharge me for my one pair of sh...

I, immediately, contacted Sketchers.com, and when I didn't receive any confirmation on my order and, obviously, my tracking number, I emailed my complaint to Sketcher's customer service and they emailed me back, in a, timely fashion with my order and proceeded to send my what I was requesting, along with the promo code that I had included in my order, which I since have forgotten, they change often, I believe that the promo code which I had entered entitled me to **% off. They were on my order in a timely fashion, and all was, hopefully, resolved. It took time to receive my shoes, but, I love them and I am very gratefully that they correctly resolved my concerns. Hats off to Sketchers!!!!