it returned after i called you and sent me a copy of my rece ipt. And a sales rep took it in and told me they could actually finD a copy of my receipt online. The problem was the store manager who refused to help. Daly city store manager , middle aged lady , white ?

I was suppose to return one and exchange the second pr but due to the bad service.. and soon as i got the copy of the receipt from sketcher.com ..i returned both shoes ... I would like to return items I got on dec ** but I cannot find the original receipts, however I have the exact amount on the credit card I used to purchasethe items and it matches in the store pricing when I had the pricing checked but The manager won’t let me return the items . I purchased the * prs if shoes from Daly a city California . Please help or i will dispute the purchase from my credit card . Thank you

All my walking shoes bought from malls not this store near my residence are Sketchers! I bought that on dec ** and came back jan * and the lazy manager did not accommodate my request without a receipt, that she could have easily tracked in her store inventory or online. I showed her my credit card statement with all the details too to no avail.

From online customer service service , who retrieved my receipt and informed me that the store can really retrieve it too.

Been acustomer for more than ** years

No i decided to return both prs that i hot from that managers store.