I purchased a pair of rhinestone sandals in Houston and the rhinestones are all falling...

GetHuman-poohl's customer service issue with Skechers.com from June 2018

2 views
 | 
339 similar
 | 
0 following
Help with my Skechers.com issue
First: share to improve GetHuman-poohl's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-poohl to get a Skechers.com rep on the line!
Always use the GetHuman Phone tocall Skechers.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-poohl may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-poohl's own words
I purchased a pair of rhinestone sandals in Houston and the rhinestones are all falling off. I went to a store in Kansas, because that's the closest store to me, and was told there was nothing they could do about it. I'm very disappointed in that answer because as a family of ** who wear only Sketchers shoes, we spend a ton of money with you every year. This is the first issue I've ever had with the quality of a shoe.
GetHuman-poohl did not yet indicate what Skechers.com should do to make this right.
I have an issue with Skechers.com too
How GetHuman-poohl fixed the problem
We are waiting for GetHuman-poohl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Skechers.com's attention and get better help faster. Tap below to get started.
Having Skechers.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-poohl fixes it.
This email address isn't valid

Skechers.com

Customer service issue
Reported by GetHuman-poohl
Jun 9th, 2018 - a yr ago
I have an issue with Skechers.com too
Not resolved
Seen by 2 customers so far
Similar issue to 339 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-poohl started working on this issue
Jun 9th, 2018 2:58pm