Received letter on **.**.**** about over due charge for chip to paintwork. Paid damage...

GetHuman3787050's customer service issue with Sixt Rent A Car from October 2019

Help with my Sixt Rent A Car issue
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The issue in GetHuman3787050's own words
Received letter on **.**.**** about over due charge for chip to paintwork. Paid damage compensation demand of Euros ***.** on receipt of the letter. Set claim in motion with my excess waiver insurance company (Zurich). Documentation was requested. Sixt sent a copy invoice showing I had paid the damage compensation charge. My insurers asked for the following: Copies of invoices, confirming full details of what the damages were, the associated costs and the total amount paid in respect of the incident. We will require the final invoice for repairs (*Audatex report*Engineers report. I have sent numerous emails asking for this documentation I understand that this documentation would prove to my insurers that the damage has been fixed and I have paid he appropriate amount.*Over the last few weeks I have sent several emails to SIXT claims dept asking for this documentation. I have received no reply.

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Sixt Rent A Car

Customer service issue
Reported by GetHuman3787050
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 271 others
0 customers following this

Timeline

GetHuman3787050 started working on this issue
Oct 18th, 2019 9:26am