Hi, I am Ahmed Mohamed, booking ref. **********, I am a member with SIXT, my membership...

GetHuman3774644's customer service issue with Sixt Rent A Car from October 2019

Help with my Sixt Rent A Car issue
The issue in GetHuman3774644's own words
Hi, I am Ahmed Mohamed, booking ref. **********, I am a member with SIXT, my membership number is ********. I always book with SIXT and never had issues before, and always happy with SIXT.**But my mother past away from cancer and I had to go Egypt for the funeral and I have prebooked my vehicle in Egypt from ***** until *****, but I was tolled that I owe money to SIXT, which I had no knowledge about it.** I am happy to sort out this issue as soon as possible,as I had no idea about it, and I do apologise about that. And am willing to sort it out ASAP. ** I am so sorry for the inconvenience that I have caused, but I am looking forward for your assistance as I am in desperate need of the vehicle, because of my mums funeral. **Am looking forward to your reply.**Thank you. **A. Mohamed

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Sixt Rent A Car

Customer service issue
Reported by GetHuman3774644
Oct 16th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 267 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman3774644 started working on this issue
Oct 16th, 2019 11:07am
GetHuman3774644 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 7:47pm
GetHuman3774644 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 10:43pm