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Hello. My boyfriend and I just had a terrible experience today at Six Flags. We try to...

GetHuman-jfiger's customer service issue with Six Flags from October 2019

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Hello. My boyfriend and I just had a terrible experience today at Six Flags. We try to go a few times a year and have always had a great time until today. We celebrated our * year anniversary and were excited to go to Fright Fest today as it SAYS ON THE WEBSITE THAT FRIGHT FEST IS TODAY. *AFTER* we paid $** for parking was when we were told at the main entrance that there would be no Fright Fest and that the actors were not working and the Haunted Houses were closed. We attempted to go in anyway and have a good time, but we did not. We were in for about * minutes and left regretting our decision to use our tickets today. I would appreciate * tickets for Fright Fest so my boyfriend and I can actually go in and enjoy our time on a day when you do have actors roaming around and when the haunted houses are open. Please refund us our tickets and our parking pass before Fright Fest is over this year. My boyfriend is the owner of a very popular restaurant in Libertyville and we barely get to enjoy time together. To get these tickets ASAP so we can actually plan out a weekend before the season is over would be highly appreciated. *Thank You,*Julia Figueroa

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Six Flags

Customer service issue

Reported by GetHuman-jfiger

Oct 14th, 2019 - 2 years ago

I have an issue with Six Flags too

Not resolved

Seen by 4 customers so far

Similar issue to 1677 others

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Timeline

GetHuman-jfiger started working on this issue

Oct 14th, 2019 9:12pm

GetHuman-jfiger tried calling Six Flags

Oct 14th, 2019 9:12pm

GetHuman-jfiger did not speak with customer support

Oct 14th, 2019 9:12pm