My wife just passed away. She set up for a season pass for two. I wish to cancel both p...

GetHuman-rehaber's customer service issue with Six Flags from January 2019

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The issue in GetHuman-rehaber's own words
My wife just passed away. She set up for a season pass for two. I wish to cancel both passes as soon as possible. I. Can’t find any information on the account other than the payments made on **-**-**, **-**-** and **-**-** for **.** each. The name should be Susan Ryan-Haupt. Her email is *****@***.com and my phone number is (***)***-****. I’ve found trying to contact a representative easily frustrating. Look forward to a reply. Yours Jacob Haupt.
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Six Flags

Customer service issue
Reported by GetHuman-rehaber
Jan 4th, 2019 - 4 mons ago
I have an issue with Six Flags too
Fixed
Seen by 2 customers so far
Similar issue to 615 others
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Timeline
GetHuman-rehaber started working on this issue
Jan 4th 9:57pm
GetHuman-rehaber indicated the issue is not fixed yet.
Jan 4th 10:05pm