Hello, I purchased a six flags summer discount pair of tickets for myself and my wife...

GetHuman-twelveba's customer service issue with Six Flags from August 2018

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Hello, I purchased a six flags summer discount pair of tickets for myself and my wife. On the agreement it stated that the tickets are non refundable and non transferable. Unfortunately, I was the victim of a vehicle accident and was hospitalized for two days. My wife and I were both in the vehicle and are undergoing physical therapy. I am wondering if under these circumstances these tickets can be refundable and transferable. My wife is a recent resident to the USA and had never been to an amusement park, this would be her first. We planned to ride roller coasters and other fast thrill rides and now cannot due to pain.*Please let me know if this is possible. We can provide the police report if you would need it.*Thank you for reading.
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Six Flags

Customer service issue
Reported by GetHuman-twelveba
Aug 14th, 2018 - a yr ago
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GetHuman-twelveba started working on this issue
Aug 14th, 2018 2:23pm