I tried to get the Sirius app on my I phone but can't get it done. It keeps telling me...

GetHuman5886887's Streaming or Download Trouble issue with Sirius/XM from March 2021

Help with my Sirius/XM issue
The issue in GetHuman5886887's own words
I tried to get the Sirius app on my I phone but can't get it done. It keeps telling me I don't have the right user name so I asked and got what user name you supplied which is nothing like what I had started with but even when I used the user name you gave me it told me I had the wrong user name.

GetHuman5886887 did not yet indicate what Sirius/XM should do to make this right.

How GetHuman5886887 fixed the problem
After days of frustration I searched my in box looking for any email that may have told me what my username might be. While searching I found an email that had come in * hours before that gave me all the info I needed to set up the app on my Iphone. If I had gotten that originally I would not have had all the frustration and could have signed up right away. And no, I did not recieve an email earlier. I went back and looked.
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Sirius/XM

Streaming or Download Trouble issue
Reported by GetHuman5886887
Mar 25th, 2021 - 2 months ago
Fixed
GetHuman5886887 shared how to fix
Seen by 8 customers so far
Similar issue to 1566 others
0 customers following this
Items needed
Radio Number
Car Type
Email on Account
Password
Phone Number
Home Address
Name on Account

Timeline

GetHuman5886887 started working on this issue
Mar 25th 4:20pm
GetHuman5886887 confirmed the issue is fixed. Hooray!
Mar 26th 11:19am