When I bought my car, I took advantage of the free Sirius trial. Near the end of the t...
GetHuman3791092's customer service issue with Sirius/XM from October 2019
Help with my Sirius/XM issue
The issue in GetHuman3791092's own words
When I bought my car, I took advantage of the free Sirius trial. Near the end of the trial, a Sirius rep called to ask if I wanted to cancel or if I was enjoying it it. I let her know I loved it, I just needed to save money. She offered me a $**month deal, which I completely agreed to and loved....until today.... I checked my bank account and for at least * (possibly *) months I have been getting charged $**.** monthly for my service. I have been out on FMLA recovering from surgery and I never agreed to continue a full price service nor am I getting a paycheck at all while out on medical leave. I'm sad to lose my service, but can you or someone cancel this for me and process refunds for the charges I didn't give anyone permission to obtain. Please, I am begging you because I have two kids and had to go on medical leave suddenly without warning and a paycheck so every little bit helps! Kind regards, Karen
GetHuman3791092 did not yet indicate what Sirius/XM should do to make this right.
I have an issue with Sirius/XM too
How GetHuman3791092 fixed the problem
We are waiting for GetHuman3791092 to fix the problem and share the solution with the rest of us customers.
Please help with my Sirius/XM issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sirius/XM customer problems.
We can help you get Sirius/XM's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.