We have processed your cancellation request. Here is a summary of your activity:* *Acco...

GetHuman-truebeet's customer service issue with Sirius/XM from August 2018

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The issue in GetHuman-truebeet's own words
We have processed your cancellation request. Here is a summary of your activity:* *Account Details*SiriusXM Account Number*************Cancellation Number****-DHU-****SiriusXM Username*tghubbell* *Radio ID*ESN**MLD*ACR (Tacoma ****)*Effective Date************ *Previous Balance*Adjustments**$***.***Subscription Credit**($***.**)******************************************Total Charges*$*.*** *Charges shown above may have been prorated to align with your billing cycle. Additional adjustments made to your account after this purchase will not be reflected on this statement.* *An invoice will arrive in your mailbox in the next few days. As a reminder, all invoices are subject to an invoice administration fee, except where prohibited. The invoice administration fee is currently $*.** per invoice and will be added to the total charges above. If paying by check, please send payment to:* *SiriusXM Radio, Inc.*P.O. Box ********Louisville, KY *****-***** **SIRIUS XM**********************This balance is unacceptable. I never authorized Sirius to renew my subscription. This type of charge only damages your company’s reputation, and as a former customer it makes me not want to ever have anything else to do with a company that uses con-artist tactics. When I called a week before August **th your representative asked me to call back on the **th when my subscription expired. There should be no balance.*Thomas Hubbell

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Sirius/XM

Customer service issue
Reported by GetHuman-truebeet
Aug 18th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 759 others
0 customers following this
Items needed
Radio Number
Car Type
Email on Account
Password
Phone Number
Home Address
Name on Account

Timeline

GetHuman-truebeet started working on this issue
Aug 18th, 2018 6:30pm
GetHuman-truebeet indicated the issue is not fixed yet.
Aug 19th, 2018 8:16pm
GetHuman-truebeet indicated the issue is not fixed yet.
Aug 19th, 2018 8:20pm
GetHuman-truebeet indicated the issue is not fixed yet.
Aug 22nd, 2018 10:54am

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