I wrote the VP of Operations and Connected Vehicles, May **th about a major concern...

GetHuman-ucfsu's customer service issue with Sirius/XM from June 2018

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The issue in GetHuman-ucfsu's own words
I wrote the VP of Operations and Connected Vehicles, May **th about a major concern … many snail mail requests and a few email requests to re-activate my former subscription for my **** Prius, in which I was seriously injured … I was rear ended on I-** at a high rate of speed, did a *** degree counterclockwise rotation and was stopped by the guardrail facing the opposite direction I was travelling * required complicated spinal surgery a lengthy recovery period. I included color pictures of a recent ******* request, and the damaged Prius with my letter. This weekend I received another snail mail request to re-activate that vehicle's account, from the President, Mr. Meyer. With each request Sirius*XM has forced me to re-live that forever life changing accident. I want to renew my current subscription for the yearly rate of $**.** for several years. That should not be too much to ask, considering the marketing standards Sirius*XM uses. The VP has yet to respond to my request and I'm exceedingly upset with Sirius*XM's constant request to re-activate my subscription for a vehicle that neatly took my life. And no response is to my snail mail correspondence is rather unprofessional. My current vehicle is a **** Buick Encore. Thank you for your assistance.*Linnea Norton***** SE East Dunbrooke Circle*Port St. Lucie, FL *****-********-***-**** home****-***-**** cell
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Sirius/XM

Customer service issue
Reported by GetHuman-ucfsu
Jun 11th, 2018 - 9 mons ago
I have an issue with Sirius/XM too
Fixed
Seen by 9 customers so far
Similar issue to 279 others
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Timeline
GetHuman-ucfsu started working on this issue
Jun 11th, 2018 3:16pm
GetHuman-ucfsu indicated the issue is not fixed yet.
Jun 11th, 2018 5:48pm
GetHuman-ucfsu indicated the issue is not fixed yet.
Jun 12th, 2018 6:56pm