When I attempt to replace needle plate, and turn the hand wheel toward me, the needle c...
GetHuman-marinean's customer service issue with Singer Sewing Co. from July 2018
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The issue in GetHuman-marinean's own words
When I attempt to replace needle plate, and turn the hand wheel toward me, the needle cannot go thru - the needle jams. I spoke to Susan and she helped me insert the bobbin case properly so it is locked in proper position,*(earlier this AM.). The hand wheel works fine whenI turn it manually.However I just now tried to use the power foot and the bobbin case popped out of the well. Can you please help?
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