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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman834392's own words
I purchased a **T***DC Professional * thread serger about * months ago. It was missing a very important part. This part was pictured and listed in the instruction book as item ** on page *. It was supposed to be an accessory included in the accessory case. All I can do with this machine without this part is a coverstitch. This machine has capabilities that I cannot use because I'm missing this part. I have spent hours and days contacting dealers and parts suppliers that all they can tell me is it's not available. That isn't acceptable.
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