I am Jessica Walsh, my husband is Zak Mulligan. We are currently on a Singapore air fli...

GetHuman1821993's customer service issue with Singapore Air from December 2018

27 views | 59 similar | 0 following
Help with my Singapore Air issue
First: share to improve GetHuman1821993's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1821993's next move: call Singapore Air.
The best way to get your problem resolved is to tap the button below to start calling Singapore Air. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1821993 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman1821993's own words
I am Jessica Walsh, my husband is Zak Mulligan. We are currently on a Singapore air flight Booking Reference USO*** from Bali * Singapore (SQ *** ) * from Singapore * Mumbai (SQ ***). We were catching a flight after our Singapore airlines flight from Mumbai * Kochi. Since our flight from Singapore to Mumbai is delayed, we will not make this connecting flight. The next flight out is not until the next morning. For reference we got an email that SQ*** departing on ** Dec ****, **:** has been retimed to ** Dec ****, **:**. The flight is estimated to arrive in Mumbai on ** Dec ****, **:**.**Therefor, we have booked another flight from Singapore * Kochi on another airline to avoid hotel charges in Mumbai and to avoid losing an entire day of time on travel. We have very limited holiday and can’t afford to lose a day of travel, and we also could not get money back on our hotel in Kochi, so we had no option. We'd like a refund for a portion of our flight due to the delay on Singapore Airlines part, as we had to spend ***$ to rebook new flights to Kochi on another airline in addition to hundreds of dollars in clothes * makeup i just bought since I wasn't able to retrieve my baggage after your customer service said it would be rerouted to me. **I am a Star Alliance gold member: Jessica Walsh Star Alliance (United) CB******. Please let us know how you can help us.

GetHuman1821993 did not yet indicate what Singapore Air should do to make this right.

How GetHuman1821993 fixed the problem

We are waiting for GetHuman1821993 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Singapore Air's attention and get better help faster. Tap below to get started.
Having Singapore Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1821993 fixes it.
This email address isn't valid

Singapore Air

Customer service issue
Reported by GetHuman1821993
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 59 others
0 customers following this

Timeline

GetHuman1821993 started working on this issue
Dec 24th, 2018 9:46am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians