Placed an order on ********, received an email with ordernumberSGS-******. Have ,t hea...

GetHuman-mkmulher's Track order issue with Simplygoodstuff.com from February 2020

Help with my Simplygoodstuff.com issue
The issue in GetHuman-mkmulher's own words
Placed an order on ********, received an email with ordernumberSGS-******. Have ,t heard from you since. If I don’t get my merchandise by by ********* I will cancel and you at give me credit on my Visa card.

GetHuman-mkmulher did not yet indicate what Simplygoodstuff.com should do to make this right.

How GetHuman-mkmulher fixed the problem
After trying several phone numbers that I found on their web site I finally found a “live” person to talk to. Explained to him my problem and received my order in four days. I never received any email exchange about my order other than the initial one with my order number. I hope they can rectify their problem, because it would alleviate their consumers frustration! Order was placed on ******** and was received on *********.
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Simplygoodstuff.com

Track order issue
Reported by GetHuman-mkmulher
Feb 20th, 2020 - 8 months ago
Fixed
GetHuman-mkmulher shared how to fix
Seen by 4 customers so far
Similar issue to 14 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mkmulher started working on this issue
Feb 20th 4:26pm
GetHuman-mkmulher confirmed the issue is fixed. Hooray!
Feb 25th 4:36pm