My simple mobile phone has quit charging and I need to get a refund for it so I can get...

GetHuman-tammph's customer service issue with Simple Mobile from March 2021

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The issue in GetHuman-tammph's own words
My simple mobile phone has quit charging and I need to get a refund for it so I can get another phone and I was going to get a refund until I had used some of my plan already. I have already spoke to a representative and because of using some of my plan I can't get a refund. I can't get to my Gmail make phone calls or anything my friend came by so I could use her phone to contact you guys and I need to speak to someone that can help me resolve this issue and tell me why I can't get a refund to buy another phone and get my plan back on the phone and understand why I was treated like this!

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Simple Mobile

Customer service issue
Reported by GetHuman-tammph
Mar 4th, 2021 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 693 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
Last 4 of SSN

Timeline

GetHuman-tammph started working on this issue
Mar 4th 9:06pm

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