Hello,*It is impossible to contact Simple Mobile from overseas. Your customer service n...

GetHuman-julliaer's Cancel Service issue with Simple Mobile from August 2020

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Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-julliaer's own words
Hello,*It is impossible to contact Simple Mobile from overseas. Your customer service number is restricted to US calls only, the website option to cancel "Auto Re-up" doesn't work, and though Simple Mobile claims to have an online chat option there is no way to access it.**PLEASE CANCEL AUTO RE-UP for my account ************Simple Mobile number *** *** **** IMMEDIATELY.**The reason for the cancellation is that I have returned to Australia and have no further use for Simple Mobile service.**Please confirm that my Simple Mobile account has been cancelled, as requested, and that I will no longer be charged by the company.**Thank you,*Julia Ravell (account holder, DOB ********, credit card ending in ****). I will supply further ID if required.

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Simple Mobile

Cancel Service issue
Reported by GetHuman-julliaer
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 496 others
0 customers following this


GetHuman-julliaer started working on this issue
Aug 23rd 5:29am