Hello,*It is impossible to contact Simple Mobile from overseas. Your customer service n...

GetHuman-julliaer's Cancel Service issue with Simple Mobile from August 2020

Help with my Simple Mobile issue
First: share to improve GetHuman-julliaer's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-julliaer may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-julliaer's own words
Hello,*It is impossible to contact Simple Mobile from overseas. Your customer service number is restricted to US calls only, the website option to cancel "Auto Re-up" doesn't work, and though Simple Mobile claims to have an online chat option there is no way to access it.**PLEASE CANCEL AUTO RE-UP for my account ************Simple Mobile number *** *** **** IMMEDIATELY.**The reason for the cancellation is that I have returned to Australia and have no further use for Simple Mobile service.**Please confirm that my Simple Mobile account has been cancelled, as requested, and that I will no longer be charged by the company.**Thank you,*Julia Ravell (account holder, DOB ********, credit card ending in ****). I will supply further ID if required.

GetHuman-julliaer did not yet indicate what Simple Mobile should do to make this right.

How GetHuman-julliaer fixed the problem

We are waiting for GetHuman-julliaer to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Simple Mobile's attention and get better help faster. Tap below to get started.
Having Simple Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Simple Mobile

Cancel Service issue
Reported by GetHuman-julliaer
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 496 others
0 customers following this

Timeline

GetHuman-julliaer started working on this issue
Aug 23rd 5:29am