I purchased a phone through Rent-A-Center. I'm trying to use it with my Verizon carrier...

GetHuman-flyingpu's Device Support issue with Simple Mobile from March 2020

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Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
The issue in GetHuman-flyingpu's own words
I purchased a phone through Rent-A-Center. I'm trying to use it with my Verizon carrier. I need my phone for my job and doctor's appointments. I was told the phone was unlocked. I'm being told to contact Simple Mobile, I'm being told to contact Verizon, and I'm being told to contact everyone about registering my SIM card with my phone and how to unlock it. Is there any way you could please help me? It is very important and I don't know what to do anymore

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Simple Mobile

Device Support issue
Reported by GetHuman-flyingpu
Mar 8th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 486 others
0 customers following this

Timeline

GetHuman-flyingpu started working on this issue
Mar 8th, 2020 12:20am
GetHuman-flyingpu indicated the issue is not fixed yet.
Mar 9th, 2020 11:58am

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