I purchased a phone through Rent-A-Center. I'm trying to use it with my Verizon carrier...

GetHuman-flyingpu's Device Support issue with Simple Mobile from March 2020

Help with my Simple Mobile issue
First: share to improve GetHuman-flyingpu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-flyingpu may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
The issue in GetHuman-flyingpu's own words
I purchased a phone through Rent-A-Center. I'm trying to use it with my Verizon carrier. I need my phone for my job and doctor's appointments. I was told the phone was unlocked. I'm being told to contact Simple Mobile, I'm being told to contact Verizon, and I'm being told to contact everyone about registering my SIM card with my phone and how to unlock it. Is there any way you could please help me? It is very important and I don't know what to do anymore

GetHuman-flyingpu did not yet indicate what Simple Mobile should do to make this right.

How GetHuman-flyingpu fixed the problem

We are waiting for GetHuman-flyingpu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Simple Mobile's attention and get better help faster. Tap below to get started.
Having Simple Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Simple Mobile

Device Support issue
Reported by GetHuman-flyingpu
Mar 8th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 486 others
0 customers following this


GetHuman-flyingpu started working on this issue
Mar 8th, 2020 12:20am
GetHuman-flyingpu indicated the issue is not fixed yet.
Mar 9th, 2020 11:58am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies