I bought a new phone yesterday, I transferred my old number. Customer support is tellin...

GetHuman-fobx's customer service issue with Simple Mobile from November 2019

Help with my Simple Mobile issue
First: share to improve GetHuman-fobx's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fobx may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
The issue in GetHuman-fobx's own words
I bought a new phone yesterday, I transferred my old number. Customer support is telling me the phone is active, but it is not active. I NEED my phone for work. It has been ** hours now. I'm growing VERY frustrated

GetHuman-fobx did not yet indicate what Simple Mobile should do to make this right.

How GetHuman-fobx fixed the problem

We are waiting for GetHuman-fobx to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Simple Mobile's attention and get better help faster. Tap below to get started.
Having Simple Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Simple Mobile

Customer service issue
Reported by GetHuman-fobx
Nov 9th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 2308 others
0 customers following this


GetHuman-fobx started working on this issue
Nov 9th, 2019 4:02pm
GetHuman-fobx indicated the issue is not fixed yet.
Nov 10th, 2019 4:16pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies