So during December of ****, i went to Mexico, Durango (on a car) for almost * weeks...

GetHuman-orozcojg's customer service issue with Simple Mobile from February 2019

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So during December of ****, i went to Mexico, Durango (on a car) for almost * weeks, & when i crossed the border, i turned my roaming on & my data & everything else was working fine but after a while after passing through different states my data left & i couldn't use it, a msg saying "Data is temporarily not working in your current location" or something similar like that would pop up every now & then & that got me upset because I thought the data would work & i needed to use it. & when i arrived at Durango (Where i visit my family) the data wasnt working still & that msg kept popping up for the rest of the days i was over there & then regular text messages would not work either, i would be able to send a msg & the other person would receive it but whenever they would send one back, i couldn't receive it, i would receive it like *-** hrs later, & same for the calls, sometimes I couldn't receive calls because nothing would pop up on my screen when somebody would call me.. I have an LG g* if that helps
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Simple Mobile

Customer service issue
Reported by GetHuman-orozcojg
Feb 17th, 2019 - 8 mons ago
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GetHuman-orozcojg started working on this issue
Feb 17th 8:50am