Having a lot of trouble. I bought a LG G* ls*** phone Sprint for my friend to put on Bo...
GetHuman1522826's customer service issue with Simple Mobile from November 2018
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The issue in GetHuman1522826's own words
Having a lot of trouble. I bought a LG G* ls*** phone Sprint for my friend to put on Boost but after days of pleading with him to put it on there they wouldn't even though it's a hundred percent compatible. I gave up and told my friend to come to you guys that's where I have my service and I put my SIM card in there and it worked fine so I knew it would work that's what I like is you don't have the SIM card tied to the telephone.. way better. Anyway Even though when I started the transfer boost it and get it done and I'm afraid that it's being held up because her service ended @midnight they want to haul another month because they drag their feet which doesn't seem fair at all. Additionally the new phone is not working yet and after trying to turn onto and finally started saying that Sim couldn't register on any network not sure if the Sims got damaged.. or somehow locked. It's number which is very important to her coming into a damaged Sim and she's screaming at me..altime cuz cuz she lost use of her phone and iwereally need somebody with some expertise to help. I had to go to work but I gave her my extra SIM card it's brand new. Phone number is ***-***-**** tattoo pickle name on the account go to the phone number you can reach her at in the next hour or so is ***-***-****. the plan is if you can get it working she's going to go back to boost and pay for another month or billing just figure out a phone. I would appreciate if you could helsee it through to completionthe phone worked well the first few hours it was on the LTE APNs were set work really good and then it slowly degraded I tried playing with it and if I heard it but used to sell phones on eBay long time ago now I remember why I don't anymore. Anyways and started to get a message that the SIM card was going to lock and to reboot
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