GetHuman928933's customer service issue with Simple Mobile from July 2018
Help with my Simple Mobile issue
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GetHuman928933's next move: talk to Simple Mobile when they open (we'll send a note).
Simple Mobile's call center is closed now. We will text or email GetHuman928933 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman928933 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman928933 may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
The issue in GetHuman928933's own words
The problem: I can send text messages, but not receive them.
GetHuman928933 did not yet indicate what Simple Mobile should do to make this right.
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How GetHuman928933 fixed the problem
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