I am roaming and. Cannot use the internet or my hot spot says connected no internet how...

GetHuman748403's customer service issue with Simple Mobile from June 2018

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Help with my Simple Mobile issue
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Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman748403's own words:
The problem I ran into: I am roaming and. Cannot use the internet or my hot spot says connected no internet how do I fix jt
I trust that Simple Mobile will make this right and come up with a resolution that is fair.
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Simple Mobile

Customer service issue
Reported by GetHuman748403
Jun 4th, 2018 - 15d ago
I have an issue with Simple Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 90 others
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Timeline
GetHuman748403 started working on this issue
Jun 4th 4:25pm