Every time I call the number... It's in Spanish... and doesn't give an option for Eng...

GetHuman-quiara_e's customer service issue with Simple Mobile from June 2018

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Help with my Simple Mobile issue
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Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
GetHuman-quiara_e's next move: have a Simple Mobile rep call.
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The issue and preferred resolution, in GetHuman-quiara_e's own words:
Every time I call the number... It's in Spanish... and doesn't give an option for English... And I dont understand...
I trust that Simple Mobile will make this right and come up with a resolution that is fair.
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Simple Mobile

Customer service issue
Reported by GetHuman-quiara_e
Jun 1st, 2018 - 17d ago
I have an issue with Simple Mobile too
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Seen by 1 customer so far
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Timeline
GetHuman-quiara_e started working on this issue
Jun 1st 5:36pm