Hotspot can not be connected

GetHuman640234's customer service issue with Simple Mobile from April 2018

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318 similar
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Help with my Simple Mobile issue
Before contacting them, items GetHuman640234 may need:
Name on the account, Phone number on the account, Billing address, and Last 4 of SSN
GetHuman640234's next move: have a Simple Mobile rep call.
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The issue and preferred resolution, in GetHuman640234's own words:
The problem I ran into: Hotspot can not be connected
I trust that Simple Mobile will make this right and come up with a resolution that is fair.
Help with my Simple Mobile issue
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Simple Mobile

Customer service issue
Reported by GetHuman640234
Apr 29th, 2018 - 3 mons ago
I have an issue with Simple Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 318 others
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Timeline
GetHuman640234 started working on this issue
Apr 29th 9:09pm