I got a reminder to order my regular *** pics & so went to the Groovebk app. It asked m...

GetHuman-llewbark's Track an Order issue with Shutterfly from January 2020

Help with my Shutterfly issue
First: share to improve GetHuman-llewbark's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-llewbark may need:
Account holder name, Billing address, and Email on account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-llewbark's own words
place my regular order for *** pics ... I got a reminder to order my regular *** pics & so went to the Groovebk app. It asked me to sign in. I had forgotten my password so asked for a temp, got it, went bk to GB, chose my *** pics, hit return & was placed back on home pg, I don't know if my pics are being printed & the home pg keeps asking me to sign in with a new password. It does not register when I click on "Already a member"
the app keeps sending me back to the home page to sign in as a new member. Even when I get a temp PW, it keeps saying the PW is no good to try again
I want to know if my January **, **** order for *** pics has been placed, what my current PW is on my account & why the "Already a member" statement doesn't seem to work on Groovebook's home page. Thanks
I have been ordering regularly for over a year
I have an issue with Shutterfly too
How GetHuman-llewbark fixed the problem

We are waiting for GetHuman-llewbark to fix the problem and share the solution with the rest of us customers.

Please help with my Shutterfly issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Shutterfly customer problems.
How Do I Edit an Order I Already Placed with Shutterfly?How Do I Recover My Shutterfly Account?How Do I Track My Shutterfly Order?How Do I Edit an Order I Already Placed with Shutterfly?How Do I Cancel My Shutterfly Order?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Please tell me how to clean photos printed on wood safelyI ordered last night . There needs to be a correction.. IMPORTANT PLEASE CALL. I...There is an charge that wqsmade on my visa debit for $**. I cancelled my order th...A number of pages have a small white line on the photos. The photos were clear o...It says that i should receive ** off for photobooks till september **, without a...The cards I ordered have the sentence that was supposed to be on the back, half w...Received my photo book today and two pages were stuck together, thereby transferr...
FIX: Called them directly, got the problem solved in * minutes. You were no helpI have a coupon for a free book which expires tomorrow. I just got back from vaca...
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shutterfly

Groovebook.com
Track an Order issue
Reported by GetHuman-llewbark
Jan 16th, 2020 - a year ago
I have an issue with Shutterfly too
Not resolved
Seen by 6 customers so far
Similar issue to 741 others
0 customers following this

Timeline

GetHuman-llewbark started working on this issue
Jan 16th, 2020 1:00pm
GetHuman-llewbark indicated the issue is not fixed yet.
Jan 18th, 2020 3:38pm
GetHuman-llewbark confirmed the issue is fixed. Hooray!
Jan 18th, 2020 3:39pm
GetHuman-llewbark indicated the issue is not fixed yet.
Jan 20th, 2020 10:04pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians