Ordered on the app Thursday night when there was a code for a free mug. Never got an em...
GetHuman2944632's customer service issue with Shutterfly from May 2019
Help with my Shutterfly issue
The issue in GetHuman2944632's own words
Ordered on the app Thursday night when there was a code for a free mug. Never got an email confirming the order, but it showed up as pending so I figured I was good. Check this morning and it says it was canceled. I didn’t cancel the order and I want to know why it was canceled as the money for it is pending in my account. & I still want the item. Order number is ************-*******
GetHuman2944632 did not yet indicate what Shutterfly should do to make this right.
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How GetHuman2944632 fixed the problem
I fixed it with zero help from this site. It kept telling me * minutes to get me connected. Well * minutes turned into almost an hour. So I said ***** it and called Shutterfly myself. I was on and off the phone with them in * minutes. Problem solved. No help from you.
Please help with my Shutterfly issue
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