I ordered a photo book and it is beautiful. However, on the front cover in the bottom r...

GetHuman-dmmccart's customer service issue with Shutterfly from May 2019

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The issue in GetHuman-dmmccart's own words
I ordered a photo book and it is beautiful. However, on the front cover in the bottom right corner, I can see the cardboard. Something went wrong with the cover and I would like a new one. Over time, more of the cover will come loose and the cardboard corner will continue to break down. It came in the cling wrap like that. It is the black Mission Honduras photo book that I just ordered and received on May *th.
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Customer service issue
Reported by GetHuman-dmmccart
May 10th, 2019 - 2 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 3 customers so far
Similar issue to 2800 others
0 customers following this
GetHuman-dmmccart started working on this issue
May 10th 12:14pm
GetHuman-dmmccart indicated the issue is not fixed yet.
May 11th 12:45pm