I ordered a photo book and it is beautiful. However, on the front cover in the bottom r...

GetHuman-dmmccart's customer service issue with Shutterfly from May 2019

Help with my Shutterfly issue
First: share to improve GetHuman-dmmccart's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmmccart may need:
Account holder name, Billing address, and Email on account
The issue in GetHuman-dmmccart's own words
I ordered a photo book and it is beautiful. However, on the front cover in the bottom right corner, I can see the cardboard. Something went wrong with the cover and I would like a new one. Over time, more of the cover will come loose and the cardboard corner will continue to break down. It came in the cling wrap like that. It is the black Mission Honduras photo book that I just ordered and received on May *th.
GetHuman-dmmccart did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman-dmmccart fixed the problem
We are waiting for GetHuman-dmmccart to fix the problem and share the solution with the rest of us customers.
Please help with my Shutterfly issue
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shutterfly

Customer service issue
Reported by GetHuman-dmmccart
May 10th, 2019 - 2 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 3 customers so far
Similar issue to 2800 others
0 customers following this
Timeline
GetHuman-dmmccart started working on this issue
May 10th 12:14pm
GetHuman-dmmccart indicated the issue is not fixed yet.
May 11th 12:45pm