Set up an account with my email and a password . Trouble is it didn't remember *My pas...

GetHuman2773232's customer service issue with Shutterfly from April 2019

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The issue in GetHuman2773232's own words
It mentioned I didn't state what i wanted *Shutterfly to do. I did mention that. I.was asking for an answer to why didn't the site accept my email or password on my initial sign up? I.just wondered if that was unusual or is there something I should've done or missed doing? ... Set up an account with my email and a password . Trouble is it didn't remember *My password . L tried ** times to.sugn in after signing up. Another problem it can't email me a new password cause my Yahoo account did the same thing a week ago it lost my password. So I have to call Yahoo to get that account to work of mine also. * I'm trying to get my free photo book for my Easter bunny dog pictures. * I guess I'll have to straighten out my Yahoo account to sign up on shutterfly which I'd fine . I think the expiration for the photo book is may **th??* What I wondered though is why didn't it get the email and password i put in when I signed uo?? Just wondered cause that created a problem that might've been avoided if it had remembered that info * I've dealt with the same issue with computers over the years. I learnt true, people forget their passwords but I've experience a lot of times it was my computer forgot the password . Instead of me. I'm not trying to complain *I'm just saying technology can be frustrating * At times. But that's a given. * The bunny pictures with my dog were great! Though . So. .that's why I appreciate your offer of the photo album. Thank.you! * Night.
I have to resolve it . I just wondered why signing up was a problem due to the password I typed in.
New but always want to be honest and do the right thing . That's why I'd be a good customer. *Being fair and kind is important to me.
No it's late im.going to correct it tomorrow.
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Shutterfly

Customer service issue
Reported by GetHuman2773232
Apr 19th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2711 others
0 customers following this

Timeline

GetHuman2773232 started working on this issue
Apr 19th, 2019 3:42am

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