I'm having a lot of trouble creating ceramic mugs I uploaded pictures but when I want t...

GetHuman-danjand's customer service issue with Shutterfly from December 2018

1632 similar
0 following
Help with my Shutterfly issue
Next: our robot will wait on hold for GetHuman-danjand to get a Shutterfly rep on the line!
Always use the GetHuman Phone tocall Shutterfly. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-danjand's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-danjand may need:
Account holder name, Billing address, and Email on account
The issue in GetHuman-danjand's own words
I'm having a lot of trouble creating ceramic mugs I uploaded pictures but when I want to add pictures to the ceramic mug if crashes crashes on the internet it crashes on the app I'm having a lot of trouble trying to create the three mugs that I want to create I've only created I think one and then the second part of my problem is there any way to look at the mug in the shopping cart or do I have to remove it and create another mug I've been doing this since about * this afternoon it is now what time is it *:** just about six hours and I couldn't create three mugs I saved a lot of mugs but I think they're all the same mug one should be blue with pictures of my read male already covered why I can't import those pictures to The Mug custom personalizatio
GetHuman-danjand did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman-danjand fixed the problem
We are waiting for GetHuman-danjand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-danjand fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-danjand
Dec 9th, 2018 - 5 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 5 customers so far
Similar issue to 1632 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-danjand started working on this issue
Dec 9th, 2018 3:04am