Message: Hi there, **I'd like an update on my order status. My order number is...
GetHuman-sarahduf's customer service issue with Shutterfly from December 2018
6 views | 2177 similar | 0 following
Help with my Shutterfly issue
Next: our robot will wait on hold for GetHuman-sarahduf to get a Shutterfly rep on the line!
Always use the GetHuman Phone to call Shutterfly. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sarahduf's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-sarahduf's own words
Message: Hi there, **I'd like an update on my order status. My order number is ************-*******. **I originally ordered a blanket to ship to Anne Hay, **** *th Ave, New York NY. I then requested it to be shipper to Sarah Duffy, *** East **th Street, New York NY. These addresses are no more than **-** streets apart. I was given no confirmation that this was updated. **I was originally promised a delivery date of Dec **th, and when I just called your support line to try to figure out what was going on, I was told that the delivery date would be Dec **st. **Can someone please tell me what's going on? I would find it absolutely ridiculous if my order was delayed four days for a slight change in address. I would appreciate it if you stuck to the promised date, Dec **th. Could you please confirm my shipping address of Sarah Duffy, *** East **th Street, New York NY, and my shipping date of Dec **th? **Much appreciated, *Sarah
GetHuman-sarahduf did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman-sarahduf fixed the problem
We are waiting for GetHuman-sarahduf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Shutterfly customer problems.