Message: Hi there, **I'd like an update on my order status. My order number is...

GetHuman-sarahduf's customer service issue with Shutterfly from December 2018

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The issue in GetHuman-sarahduf's own words
Message: Hi there, **I'd like an update on my order status. My order number is ************-*******. **I originally ordered a blanket to ship to Anne Hay, **** *th Ave, New York NY. I then requested it to be shipper to Sarah Duffy, *** East **th Street, New York NY. These addresses are no more than **-** streets apart. I was given no confirmation that this was updated. **I was originally promised a delivery date of Dec **th, and when I just called your support line to try to figure out what was going on, I was told that the delivery date would be Dec **st. **Can someone please tell me what's going on? I would find it absolutely ridiculous if my order was delayed four days for a slight change in address. I would appreciate it if you stuck to the promised date, Dec **th. Could you please confirm my shipping address of Sarah Duffy, *** East **th Street, New York NY, and my shipping date of Dec **th? **Much appreciated, *Sarah

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Shutterfly

Customer service issue
Reported by GetHuman-sarahduf
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2177 others
0 customers following this
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Timeline

GetHuman-sarahduf started working on this issue
Dec 23rd, 2018 12:41am