I received an email with a “$** off your order” gift. I spent time making my cards assu...

GetHuman-a_griema's customer service issue with Shutterfly from December 2018

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The issue in GetHuman-a_griema's own words
I received an email with a “$** off your order” gift. I spent time making my cards assuming I’d get the sale price from the website plus the $** gift. It did not say that it needed to be on regular priced items... until I worked all day to finalize my design and tried to checkout with that code. Frustrating because *. Almost everything is on sale right now and *. I had another offer from another card company that would have been less than the fully discounted amount I thought I was getting from Tiny Prints, but I chose to spend more. But I can’t spend *that* much more. What a waste of time.
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Shutterfly

Customer service issue
Reported by GetHuman-a_griema
Dec 4th, 2018 - a mon ago
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GetHuman-a_griema started working on this issue
Dec 4th, 2018 11:18pm