I’ve received a photo book from you and the front cover picture is a completely differe...

GetHuman-lracheln's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-lracheln's own words
I’ve received a photo book from you and the front cover picture is a completely different color than the one I uploaded. One of the faces is completely dark. I have used the same picture in calendars and cards I’ve made through you and the quality is great.*The rest of the album is perfect. Is there anything I can do about the cover? I have never had a problem with any of my books before. I would copy and paste a picture to show you but it won’t allow me to on this app.
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Shutterfly

Customer service issue
Reported by GetHuman-lracheln
Nov 29th, 2018 - 9 mons ago
I have an issue with Shutterfly too
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Seen by 4 customers so far
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Timeline
GetHuman-lracheln started working on this issue
Nov 29th, 2018 1:10pm