The cyber Monday code and ** free cards codes were not included on my order. I usually...

GetHuman-viscardi's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-viscardi's own words
The cyber Monday code and ** free cards codes were not included on my order. I usually get a free shipping code and that didn’t happen this year. I find the creation of cards very easy but checking order, discounts and promo codes on your site are an absolute mission to ensure are applied. **Third time calling today - hold time of over an hour and on third call presently and just getting past the **min mark. This is awful. **Order number - (************-*******)
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Shutterfly

Customer service issue
Reported by GetHuman-viscardi
Nov 27th, 2018 - 9 mons ago
I have an issue with Shutterfly too
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Seen by 3 customers so far
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GetHuman-viscardi started working on this issue
Nov 27th, 2018 6:27pm