Yesterday I worked for four hours with my Mom on her Christmas card order. We placed he...

GetHuman-kaylangs's customer service issue with Shutterfly from November 2018

7 views
 | 
1112 similar
 | 
0 following
Help with my Shutterfly issue
Next: our robot will wait on hold for GetHuman-kaylangs to get a Shutterfly rep on the line!
Always use the GetHuman Phone tocall Shutterfly. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-kaylangs's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)GetHuman Phone call #2 (10 mons ago)
First: share to improve GetHuman-kaylangs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kaylangs may need:
Account holder name, Billing address, and Email on account
The issue in GetHuman-kaylangs's own words
Yesterday I worked for four hours with my Mom on her Christmas card order. We placed her order yesterday morning. Last night I was trying to take a picture of the card to show my sister and I believe I accidentally placed another order. It didn’t go through all the payment procedures like the first time but I know another order was placed! Shutterfly costs are a splurge for my ** year old Mom,Lorraine Wearne, so we certainly don’t want her to be charged twice. Thank you for helping me out!! Her order will be shipped to me. Kay Langstaff but paid for by her. I ordered my Christmas cards from Shutterfly this year also.We are both new customers so I’m still learning how to maneuver through your site. Thank you for your help? Do you need the order number? Kay Langstaff
GetHuman-kaylangs did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman-kaylangs fixed the problem
We are waiting for GetHuman-kaylangs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kaylangs fixes it.
This email address isn't valid

Shutterfly

Customer service issue
Reported by GetHuman-kaylangs
Nov 25th, 2018 - 10 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 7 customers so far
Similar issue to 1112 others
0 customers following this
Follow this issue to see how it gets fixed