have promo code for ** free cards but will not apply to my order

GetHuman-laudos's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-laudos's own words
The problem: have promo code for ** free cards but will not apply to my order
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Shutterfly

Customer service issue
Reported by GetHuman-laudos
Nov 18th, 2018 - 10 mons ago
I have an issue with Shutterfly too
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Seen by 2 customers so far
Similar issue to 979 others
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Timeline
GetHuman-laudos started working on this issue
Nov 18th, 2018 2:09am