I am very unhappy with the **** holiday card that just arrived. The corners were suppos...

GetHuman-jcswindw's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-jcswindw's own words
I am very unhappy with the **** holiday card that just arrived. The corners were supposed to be rounded, and the photo boxes are too small as there is too much space used for the non photo parts of the card. This was unfortunately not easy to gauge based on the display, and you can see from my last two years of holiday cards what I expected. I would like a full refund or credit for this order asap so it can be shredded ( or sent back to you for you to destroy) so that I can try to put the pictures into a new format that will work for me. ********* is the sub batch number. You can also find it under my email address if you look for **** holiday card project. I tried to call but you are closed. Tha nk you for your help!
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Shutterfly

Customer service issue
Reported by GetHuman-jcswindw
Nov 1st, 2018 - 2 mons ago
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GetHuman-jcswindw started working on this issue
Nov 1st 5:16am