I need to return this book for a refund. I have had some correspondence and was inform...

GetHuman-brucebow's customer service issue with Shutterfly from August 2018

Help with my Shutterfly issue
The issue in GetHuman-brucebow's own words
I need to return this book for a refund. I have had some correspondence and was informed that the problem with the color on the cover photo could not be adjusted. My suit in that photo has a pink tint. Check the file copy of the photo--it is tan. I had even reordered another book (with a couple of minor changes of my own) and was willing to pay in full again if it could be adjusted. I was told no dice. Therefore, I am asking for a full refund. I'll send the book back to you if you want to send me a label.**It is order number ************-*******
GetHuman-brucebow did not yet indicate what Shutterfly should do to make this right.
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How GetHuman-brucebow fixed the problem
I didn't really. I'm considering just filinf a credit card dispute, or I might just drop it. I would not do business with them again.
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Shutterfly

Customer service issue
Reported by GetHuman-brucebow
Aug 22nd, 2018 - a mon ago
I have an issue with Shutterfly too
Fixed
GetHuman-brucebow shared how to fix
Seen by 8 customers so far
Similar issue to 429 others
0 customers following this
Items needed
Account holder name
Billing address
Email on account
Timeline
GetHuman-brucebow started working on this issue
Aug 22nd 12:04am
GetHuman-brucebow confirmed the issue is fixed. Hooray!
Aug 25th 3:18am
GetHuman-brucebow confirmed the issue is fixed. Hooray!
Aug 27th 10:05pm