I am trying to personalize an RSVP card to go with the wedding invitations i plan on or...

GetHuman927061's customer service issue with Shutterfly from July 2018

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The issue in GetHuman927061's own words
I am trying to personalize an RSVP card to go with the wedding invitations i plan on ordering. *The ones are I want are called "Excellent Watermark"*https:**www.shutterfly.com*cards-stationery*rsvp-cards*excellent-watermark-wedding-response-card?productCode********&categoryCode********&skuCode**********I would like to change the color from the original blue to a purple tone. When I do that, the fields to enter wording appear blank on the card and have an (!) next to them. No matter what I try and do to change the font, size, wording, etc, it gives me this error. I would very much like to order these to my specifications and would appreciate your help on how to do so. **Thanks,
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Shutterfly

Customer service issue
Reported by GetHuman927061
Jul 29th, 2018 - 9 mons ago
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GetHuman927061 started working on this issue
Jul 29th, 2018 1:58am